How tow pricing is built
| Component | What it covers |
|---|---|
| Hook / base fee | Truck dispatch, loading your vehicle safely |
| Loaded miles | Per-mile from pickup to your destination |
| Special equipment | Winch-outs, skates for no-roll cars, garage recoveries — named upfront when they apply |
| After-hours | We dispatch 24/7; if timing affects price you hear it in the quote, not on the invoice |
The bill that actually hurts: storage
The expensive towing story is never the tow — it's the car that sat in an accident-lot for nine days at a daily rate while the insurance call-back queue did its thing. If your car gets towed from a crash scene, move it to your own shop or driveway as soon as it's released. One more hook fee beats a week of storage every time. That second tow is half of our accident-recovery work.
Roadside flat rates
Jumpstarts, lockouts, tire changes, and fuel delivery are flat-rate jobs — the price you're quoted when you call is the whole price. If a roadside fix turns out not to be enough and you need the tow after all, you pay for the tow, not for two service calls.
Getting a real number
Call with where the car is, where it's going, and what it is — you'll have the total before you decide. Or use the dispatch form for non-urgent jobs like scheduled transports and junk car removal.
Frequently asked questions
Why won't you publish your exact rates?
Because the honest price depends on distance and situation, and a lowball teaser rate with asterisks is the oldest trick in towing. One phone call gets you the real total before any commitment.
Does insurance or AAA cover towing?
Many policies include roadside/towing coverage and reimburse receipts — check your policy or app. We provide proper receipts for reimbursement claims.
Is it cheaper to tow at night or during the day?
Demand matters more than the clock. Whatever the timing does to the price is in the quote you hear before dispatch — never a surprise after.
Serving Richmond & the 804
- Richmond
- Henrico
- Chesterfield
- Midlothian
- Glen Allen
- Short Pump
- Mechanicsville
- Chester
- Bon Air
- Sandston
- Ashland
- The Fan & VCU
804 Towing · Published July 19, 2026 · Updated July 19, 2026